Transparency Statement
At Premier Brands, we have built our business around supporting trade customers, including promotional product resellers, marketing agencies and distibutors.
This remains the primary focus of our services and the foundation of our expertise. We understand, however, that that individuals and end users may also discover our products and may wish to make an enquiry via the website.
If you are an and user, we welcome your enquiry and will do our best to help. Depending on your requirements, we may:
Supply you directly where appropriate and where where there is no conflict of interest.
Recommend suitable trade partners or distrubutors.
Provide advice on the most suiable products for your needs.
Please note that some products are subject to minimum order quantities, and our pricing and services are stuctuted primarily for business and trade customers.
Trade customers benefit from significantly discounted wholesale pricing, reflecting the volume of business they place with us, their ongoing relationship with Premier Brands, and the additional services they provide to their own customers.
End User pricing is based on standard retail rates and is significantly higher than the prices offered to approved trade accounts.
We believe this approach is fair, as it recognises the value of our trade customers while still ensuring that end users have access to our products and services.
Premier Brands does not actively market to end users through unsolicited email campaigns, promotional newsletters, or similar direct marketing activities. Our marketing efforts are focused on supporting our trade network and existing business relationships.
We do not seek to compete with our trade customers by targeting their clients through outbound marketing.
Our commitment is to be open, honest and transparent about how we operate. Whether you are an established trade customer or making a one-off enquiry, you can expect friendly advice, clear communication and the same high standards of customer service that have helped establish Premier Brands as a trusted supplier of premium promotional merchandise.